FAQ: GASLANDS : REFUELLED Version Française
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Comment puis-je modifier mon engagement ?

Avant de remplir le sondage, vous pouvez cliquer sur “switch your pledge level” pour choisir une autre contrepartie.

Last updated: June 26, 2020 06:51

Comment puis-je ajouter des suppléments à mon engagement ?

À la fin de votre sondage Backerkit, vous pourrez ajouter les suppléments de votre choix.

Last updated: June 26, 2020 06:52

Quand sera débité ma carte de crédit pour mon engagement ?

À la fin de la campagne, soit le 28 Mai 2020 à 11h (EST) ou 17h (Heure de france)

Last updated: April 30, 2020 12:54

Quand devrais-je payer les frais de port ?

Nous ouvrirons le gestionnaire de contrepartie 14 jours après la fin de la campagne. Vous aurez alors l’occasion de modifier votre engagement, de choisir l’adresse de livraison (ou le point de chute en boutique) et de payer les frais de ports.

Last updated: April 30, 2020 12:54

Comment réduire les frais de port ?

Vous pouvez faire un Achat groupé ou faire livrer votre commande dans une boutique participante pour réduire les frais de port.

Last updated: June 26, 2020 06:38

Comment faire pour un achat groupé ?

Dédiez l’un d’entre-vous qui s’occupera de la commande et faites tout livrer à la même adresse ! Vous n’avez qu’à augmenter le montant de votre engagement dans Kickstarter en prenant en compte les ajouts que vous désirez faire.

Pour un Achat groupé, le tout sera débité sur un seul compte et sera livré à une seule adresse. Vous aurez la responsabilité de séparer le butin avec votre groupe.

Allez-voir la section “Livraison” pour plus de détail.

Last updated: April 30, 2020 12:54

Est-ce que les bonus des paliers atteints s'appliquent aux achats groupés ?

Oui. Vous pouvez ajouter les contreparties de votre achat groupé dans le gestionnaire de contrepartie Backerkit en choisissant le “extra pledge” de votre choix. Chaque contrepartie sélectionnée bénéficiera des bonus de paliers atteints. Par exemple, choisir deux fois la contrepartie IDRIS vous fera bénéficier doublement des paliers de financement.

Last updated: June 26, 2020 06:38

Est-ce que le bonus NITRO s'applique aux achats groupés ?

Oui. Pour les achats groupés, si la contribution a été faite dans les premières 48h, chaque contrepartie ajoutée dans le gestionnaire de contreparties inclura le bonus NITRO.

Last updated: April 30, 2020 12:54

Les frais de port me paraissent élevés ?

Avec Kickstarter, chaque commande est unique et sera traitée dans un centre de distribution. Les frais de port comprennent donc aussi les frais de manutention, l’entreposage et le matériel nécessaire à l’envoi de vos colis.

Voir la section “Livraison” du Kickstarter pour plus de détails.

Note : Afin d’encourager les achats groupés, il n’y a pas de frais de port additionnels pour ajouter des “extra pledges” ou contreparties supplémentaires.

Last updated: June 26, 2020 06:36

Comment obtenir le PDF si j'ai manqué le Kickstarter ?

Il est en vente ici :

https://gaslandsvf.backerkit.com/hosted_preorders

Last updated: August 30, 2020 07:18

Pourquoi payer pour un pdf ?

C’est la meilleure manière d’encourager l’auteur Mike Hutchinson, ainsi que l’équipe d’Astrolabe qui a travaillé dur pour vous rendre de la qualité.

C’est la même équipe qui distribue gratuitement Overdrive, le fanzine de Gaslands.

Vous recevrez aussi par courriel la version révisée et complète du PDF dès qu’elle sera disponible.

Last updated: August 30, 2020 07:18

Vous avez supporté le Kickstarter mais vous n'avez pas reçu le PDF ?

Vérifiez que votre niveau engagement comprenait bien le PDF. (Seuls Mishkin, Verney, Idris, Maxxine y ont accès sans supplément.)

Last updated: August 30, 2020 07:18

Vous y avez bien droit et n'avez rien reçu ?

Écrivez-nous en message privé sur Kickstarter et nous ferons de notre mieux pour vous aider.

Last updated: August 30, 2020 07:19

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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